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Public Affairs Report

Graduate Conflict Management Program

Boise State offers two academic certificate programs for people interested in improving their ability to effectively manage conflict with others.

  • The undergraduate 12-credit Dispute Resolution Certificate Program focuses on developing knowledge and skills in mediation and interpersonal conflict management.*
  • The graduate-level 12-credit Conflict Management Certificate Program focuses on developing knowledge and skills in interpersonal conflict management, group and intercultural conflict management, negotiation, and mediation.

Both Dispute Resolution and Conflict Management are certificate programs. That is, students who have both completed a program and earned a college degree receive a certificate of completion from Boise State University. Additionally, Boise State lists completed certificate programs on University transcripts.

Faculty in both programs have professional experience as both university teachers and conflict management practitioners. Almost all have earned Certified Professional Mediator status through the Idaho Mediation Association.

*Note: Students who have earned an associate’s degree may take the Dispute Resolution Certificate Program by itself. For students pursuing a bachelor’s degree, the Certificate Program is taken concurrently and the Certificate is awarded after students’ complete their degree.

Standard Occupation Classification

The program leading to the Graduate Certificate in Conflict Management develops skills for productive response to interpersonal and group conflict. These skills are relevant to a very broad set of occupations, including but not limited to many of the detailed occupations listed under the following major groups of the Standard Occupational Classification code (SOC codes in parentheses): Management Occupations (11-000), Business and Financial Operations Occupations (13-000), Community and Social Services Occupations (21-000), Legal Occupations (23-0000), Education, Training, and Library Occupations (25-000), Healthcare Support Occupations (31-000), and Protective Service Occupations (33-000). Information on SOC-coded occupations is available at and subsidiary links. The normal time to complete the certificate requirements is 1 year, the tuition and fees for normal time completion are estimated to be $3,744 (part-time status), and the typical cost for books and supplies not included in tuition and fees is estimated to be $450. It is very important that interested students consult the graduate program coordinator for clarification of this information, especially the role of the certificate in preparing individuals for employment in specific occupations.

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